Need a hand?
Drop us a line and we'll help you with anything about your account, your data or the app.
Email supportsoporte@finex-app.com · We usually reply within 48 working hours.
Common questions
How do I change my details?
You can edit your income, expenses, savings and debts from your Profile at any time. As soon as you save, your financial level and your plan are recalculated.
How do I delete my account?
Go to Settings > Delete account. It's free and immediate: we erase your profile, your financial data and your goals within 30 days at most.
What happens to my mortgage request?
We review your request and, with your authorisation, send it to our partner mortgage broker, who will contact you directly. Until you submit it, the draft stays saved in your account and you can delete it.
Why do I see links to banks and brokers?
The app is free because some providers pay us a commission if you sign up through our links, which are labelled "Advertising". It never costs you more, and you always contract with the provider, not with us.